POLICIES

SHIPPING
All jewelry is hand-made to order, so please allow up to 3 weeks to receive your order. Most will Be shipped within a week of order date. All orders will be shipped via UPS ground for a flat rate of $8.50. If you need faster delivery, please contact us via email. For orders to Alaska and Hawaii, rates will vary. International orders please email us for pricing. You will be notified via email when your purchase has shipped.

SALES TAX
All orders shipped to California addresses will be charged CA sales tax.

RETURNS
Since all of our jewelry is made to order, returns are for exchange or store credit only. All returns must be received within 10 days of shipment date. Please insure all packages, and include a copy of the original receipt. We are not responsible for loss while in transit. Please put all returns in padded envelopes. Damaged goods will not be accepted unless they are a result of the original shipping. Shipping and handling charges are non-refundable. Please send returns to:

Alicia Catelli
1326 N Vista St #7
Los Angeles, CA 90046

REPAIRS
If your jewelry has been damaged during transport when you receive it, please return within 7 days of shipment date for repairs. If your jewelry gets damaged during regular wear we are happy to repair it for a fee. Fee to be determined when piece is received and examined.

JEWELRY CARE
Store jewelry away from direct sunlight. This will help your gemstones keep their brilliant color. Metals will naturally tarnish with time. I suggest to store in a cool, dark place. When tarnishing does occur, use a jewelry cloth or soft cotton cloth with mild soap and water.